MEET AVAThe AI virtual assistant for dental practicesAI for dental practices
Every Caller Answered.
Every Patient Booked.
Phone calls. Outbound calls. Scheduling. Rescheduling. Insurance verification. Text follow-ups. Text booking.
All handled by one AI virtual assistant. Your patients hear Ava.
Books directly into the PMS you already use
and moreA Missed Call Isn’t a Missed Call.
It’s a Lost Patient.
What happened at Slim Dental in Manhattan.
The Right Questions for Every Caller
Trained on your schedule and rules, Ava asks what your best front desk coordinator would, then books the right visit.
“Is this your first visit with us?”
“What would you like to come in for?”
“Which insurance company is your plan with?”
“Is the plan in your name or a parent’s?”
“What’s going on, in your own words?”
“Would you like the first emergency opening?”
“What’s your date of birth, so I can find your appointment?”
“Does earlier or later in the week work better?”
“Is the visit for you or your child?”
“Is your child on your insurance plan?”
On every call: New or existing patient? Reason for the visit? Insurance details? Best number to reach them?
Today 7:42 PM
Today 7:42 PM
Today 7:42 PM
Today 7:42 PM
Today 7:42 PM
Illustrative example. Ava handles calls the same way.
Insurance Verified.
Appointment Booked.
One Call.
New patients ask about insurance before they book. Callura checks their eligibility in real time and books the visit before they hang up, day or night. No callbacks, no portal logins for your team.
- 01The caller asks“Do you take my insurance?” is one of the first questions new patients ask. Callura answers it instead of promising a callback.
- 02Callura collects the detailsInsurance company, member ID, subscriber name and date of birth, in a natural back-and-forth.
- 03It checks coverage in real timeCallura sends a standard eligibility request through Stedi, a HIPAA-compliant clearinghouse connected to 1,000+ insurers, and reads the answer in seconds.
- 04It books the right appointmentCallura explains what it found in plain language, offers two times, books into your PMS and texts a confirmation. The result is saved for your team.
Can’t confirm coverage? Callura books by your rules and leaves your team a note.
Benefit details come from the insurer’s eligibility response and vary by plan. Dental insurers don’t reliably return waiting periods, frequency limits or missing-tooth clauses, so Callura leaves those to your team. An eligibility check isn’t a guarantee of cost or payment.
Front Desk Calls,
Handled.
Day and Night.
Ava answers after hours, when no one picks up within three rings, or every call. You choose, and you keep your phone number.
Also: answers in Spanish, Russian, Chinese and more, transfers calls to your team by your rules, and records every call with transcripts.
Every call your team can’t get to, answered 24/7
Every new patient’s details, captured
Booked into your PMS
Your front desk stays the face of the practice
Illustrative examples. No patient data shown.
How Callura Compares
Your front desk, answering services and generic AI apps each cover part of the job. Here is where each one stands.
| Capability | Callura | Front desk | Answering service | Generic AI |
|---|---|---|---|---|
| Picks up nights, weekends & holidays | ||||
| Answers several callers at once | ||||
| Answers in Spanish, Russian, Chinese & more | ||||
| Checks dental insurance eligibility during the call | ||||
| Books directly into your PMS | ||||
| Answers and books by text, day or night | ||||
| Set up and managed for you |
A check means it’s standard. An X means it’s missing or limited. Front desk means your in-house team during business hours. Answering services and generic AI apps are based on leading providers’ public product pages as of October 2026; features vary by provider and plan.
We’ve seen quantitative growth in both foot traffic and revenue. Bookings are up by 20%.
Their old after-hours service took messages. Ava books the appointment, then keeps the conversation going by text.
- Confirmations and follow-ups
- Reschedules by text
- Answers questions by text
Photo: Slim Dental1,500 calls a week. Three Manhattan offices. One AI virtual assistant that knows which doctor takes Delta at which location.
Their kids’ practice has its own number and its own greeting.
Live in Under One Week
Less than two hours of your team’s time. No hardware to buy.
We build Ava on your schedule
Your providers, visit types, hours and plan list.
A 15-minute founder call
We walk you through your practice’s demo.
Forward your calls
Same number. Same PMS. That’s it.
First Booking Guarantee. We don’t send a second bill until Callura books your first after-hours appointment.
How pricing works →Built by founders you can actually reach.
If you run a dental practice that’s done losing new patients to voicemail and want a team building the future of the front desk with AI, you’re who we want to work with.
Healthcare-grade, from day one.
- HIPAA compliant
- BAAs available
- AES-256 at rest
- Patient data is never sold
Questions From Practice Owners
Still deciding? A founder will walk you through it with your own schedule.
Talk to a founderWho is Ava?+
Ava is Callura’s AI virtual assistant for dental practices. You choose which calls she answers: after hours only, also during the day when no one picks up within three rings, or every call. She also makes outbound calls, books and reschedules appointments in your PMS, verifies insurance during the call, follows up by text and answers and books patients by text. If a caller asks whether they’re speaking with a real person, Ava says she’s an AI assistant and offers to transfer them to your team.
What is the best AI receptionist for dental practices?+
One that books the appointment during the call, checks insurance eligibility while the patient is still on the phone, works inside your PMS, offers a BAA and hands patients to your team when they need a person. Callura is an AI virtual assistant built to do all five.
Can Callura verify a patient’s dental insurance during the call?+
Yes. Callura checks a caller’s insurance eligibility in real time through Stedi, a HIPAA-compliant healthcare clearinghouse, and books the appointment in the same phone call. It tells the patient whether their plan is active and whether you’re in network, based on the plans your practice accepts. With the benefits add-on, it can also share deductibles and maximums when the plan returns them. If coverage can’t be confirmed, Callura books by your rules and leaves your team a note.
Can we use it only after hours or when the front desk is busy?+
Yes. You choose: Ava can answer after hours only, after hours plus daytime calls when no one picks up within three rings, or every call. You keep your phone number.
Will it sound robotic to my patients?+
Ava sounds natural and follows your practice’s scripts and tone. If a caller asks whether they’re speaking with a real person, Ava says she’s an AI assistant and offers to transfer them to your team.
How much does an AI receptionist cost for a dental practice?+
Callura’s pricing depends on your call volume, number of locations, and integrations, so we quote each practice after a short call. There’s no hardware to buy, and setup takes under one week. Talk to a founder for a quote based on your practice’s numbers.
More questionsFewer questions+
What happens when a patient calls after hours with a dental emergency?+
Callura follows the emergency rules you set. It can transfer urgent callers to your on-call number or staff, or record the details in your Callura dashboard for immediate follow-up, so urgent patients don’t end up in a voicemail box.
Is Callura HIPAA compliant, and will you sign a BAA?+
Yes. Callura is built for HIPAA-regulated healthcare. BAAs are available, and data is encrypted at rest (AES-256) and in transit (TLS 1.2). Patient data is never sold.
Does it work with Dentrix, Open Dental, Eaglesoft or our practice software?+
Callura connects with Dentrix, Denticon, Open Dental, Eaglesoft, NexHealth, Epic, and your existing calendars. Appointments, notes, and follow-ups sync automatically, so your staff doesn’t duplicate work. If your system isn’t listed, ask us: our team configures the connection around your scheduling rules during onboarding.
How long does setup take?+
Callura goes live in under one week and requires less than two hours of your team’s time. Share your scheduling rules, services, and FAQs. We configure your AI virtual assistant, connect your PMS and calendars, and test the workflow before launch.
Tonight’s 7:42 PM Caller Is Ready to Book.
Get a free demo of Ava built on your schedule and services. A founder walks you through it in 15 minutes.
Talk to a founderYour front desk stays the face of your practice. Ava takes the calls your team can’t get to.
Run a med spa? See Callura for med spas →Photos: Slim Dental (team) and Pexels. Ava’s portrait is AI-generated.